AI-based Chatbot

A Chatbot, also called chatterbot, is an automated program that interacts with customers as a human can and costs very less to engage with. They attend to customers at all times of the day and week and are not limited by time or physical location. It's valuable to a lot of businesses that may not have the manpower or financial resources to keep employees working around the clock. A chatbot is a form of artificial intelligence (AI) used in messaging apps & they act as virtual assistants for the users.

PLM Nordic provides secure and scalable AI-powered chatbots for every business. These chatbots are made keeping in mind the unique requirements of specific business functions.

AI-based chatbots boost customer satisfaction, leading to brand awareness.

Intuitive Designs

Our chatbots are built with intuitive designs that make sure it performs all their functions.

Intelligence

Chatbots of PLM Nordic have advanced intelligence tools and machine learning capabilities to improve their performance.

Scalability

Users can add more functionalities to existing chatbots or increase their scope of operations.

Functional Control

Sales

Increase sales by converting more prospects into customers and improving sales operations.

IT Service Management Tool (ITSM)

Improve efficiency and reduce costs with custom-built chatbots.

Finance

Make your finance & accounting teams more productive with the chatbots taking up the difficult process.

Marketing

Improve customer experiences by getting conversions with personalized marketing.

Human Resources

Reduce time spent responding to HR queries & automate HR processes.

Customers

Businesses can make sure that customers have no hassle in accessing valuable information or assistance by enabling chatbots.

Service Providers

Service providers can maintain track of records that have been fulfilled and which are pending by using chatbots.

Management

The management can use chatbots to get instant unstructured data and instant reports.

Employees

The employees can save their time by using chatbots to focus on tasks that require more concentration.

Vendors

With chatbots, vendors can access information about clients, their demands, and requests.

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FAQ

What is a chatbot?

A chatbot system uses conversational artificial intelligence (AI) technology to follow a discussion (or a chat) with a user in natural language by using messaging applications, websites, mobile apps, etc. It performs live chat functions in response to real-time user interactions.

Why are they important?

A chatbot is the most advanced and promising expression of the interaction between humans and machines. A chatbot can enhance and engage customer interactions with less human involvement. Instead of waiting for a long time, customers can get answers to their questions in real-time.

What are chatbot benefits for businesses?

– Increase Customer Engagement

– Improve Lead Generation

– Reduce Customer Service Costs

– Monitor Consumer Data to Gain Insights

– Meet Customer Expectations

– Make the Customer Journey Smoother

What are chatbot benefits for customers?

– 24×7 Availability

– Instant Response

– Consistency in Answers

– Personalization & Multilingual

– Order without human help