The year 2021 is passing by, and the pandemic has essentially changed everything. Organizations using traditional techniques have either been forced to change their working models overnight or have become obsolete and left behind in this digital revolution. Artificial Intelligence and Machine Learning have influenced the tech industry greatly by driving critical decision making, improving
One of the major roadblocks that an organization faces is PLM complexity. PLM users need time to adapt to a new system or feature and require constant and quick real-time support in case of difficulties. Conventional means of emailing/ticketing systems take a lot of time and may discourage users as well as result in costly