- Email Us: info@plmnordic.com
- Language:
- German
- Norwegian
Teamcenter PLM SmartPort
Your Support Team
Our Support Solution
SmartPort is our answer to your PLM support-related problems. It is an advanced one-click solution, an add-on to your existing system that solves your PLM-related problems in the shortest time. You can auto-send screenshots, log files, create support tickets, receive automatic alerts, and save valuable user time.
SmartPort plays an important role in the current digital era, where each PLM user demands a seamless and hassle-free experience. Users are facing the same issues over and over again like offsite support delay, long support queues, inadequate ticket priorities, etc. In such a scenario, a lot of valuable time is lost in resolving these errors. SmartPort is a single click add-on solution that provides proactive support, 24×7 dashboard monitoring, user-specific training guidance, and training, providing immediate assistance, resulting in zero downtime.
SmartPort offers the following key features:
One-click to report errors, submit log files, screenshots, etc.
Gives alert when Internet, VPN, database, TC services, etc. are down
Analyze TC, NX log files and suggest a possible solution
Works with RAC, AWC, NX
No, SmartPort is an independent single click add-on solution that unlocks the shortest response time and provides proactive support. You do not need to change your existing system.
SmartPort is indeed a cost-effective solution that will provide value for money. A multi-functional solution, it will provide automatic alerts, predictive maintenance, 24×7 dashboard monitoring, displaying the real-time health of your PLM system in real-time. You will save your support costs caused by delays in issue analysis.
Also, adding the SmartPort solution to your existing system will involve a thorough review of your existing system, current bottlenecks, and expectations. Hence, our smart solution will be tailor-fitted to your needs.
We are partnered with Siemens Digital Industries Software to help companies by providing more business-focused solutions using modern technologies. Read more..